Practicalities
I am looking forward to working with you. Before we begin, please read the following:
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Sessions
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Sessions last 50 minutes and take place at this venue in Walthamstow - https://www.walthamstowtherapy.co.uk/ - or in this Zoom meeting room: https://zoom.us/j/8152538634?pwd=L3JKZlVZcytWamhQUzVYQXp3NmxRdz09
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Please save the Zoom link somewhere you can easily find it.​
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Recording
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Wherever possible, when meeting online, I video-record my sessions. I do this so that I can review my work and try to improve it, in line with an approach to professional development called Deliberate Practice. I might occasionally show recordings to my clinical supervisor in order to get their input. I delete these recordings regularly.
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Of course, I will only record our sessions with your consent, and will entirely understand if you would prefer not to be recorded. If you are happy to be recorded, please give your consent here.
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Questionnaires
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There is lots of research that shows therapy works best when therapists do two things:
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Get feedback as they go
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Measure how it’s going
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So, in line with best practice, I use two short questionnaires at each therapy session. The first one, which you fill in before the session, asks how your week has been. The second, which you fill in at the end of the session, asks for feedback on the session.
The scores from the questionnaires are used to help us discuss how you are doing and how the therapy is going. The scores are also plotted on graphs, which help us track our progress.​
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You can read more about this approach here:
https://www.apaservices.org/practice/measurement-based-care
https://www.theatlantic.com/magazine/archive/2017/04/what-your-therapist-doesnt-know/517797/
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Cancelling and rearranging
For online sessions, if more than 24 hours’ notice is given, there is no charge for rearranging or cancelling sessions. With less than 24 hours’ notice, the full fee for the session will be due. If you are paying for your sessions via health insurance, your insurer will not pay for sessions that you fail to attend, and so I will charge you for them.
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For in-person sessions cancelled with more than 24 hours' notice, I will ask you to pay £15 to cover the rental cost of the therapy room. For sessions cancelled with less than 24 hours' notice or not attended, you will, as above, be liable to pay the full cost of the session.
Payment
If you are paying for your own sessions, please use these bank details:
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Michael Eisen
20 44 86
30947601
If you are paying for your sessions via health insurance, I will need your membership number, claim number, date of birth, and address. Please keep track of how many of your funded sessions you have had, so that you do not attend sessions for which your insurer has not agreed funding – you will be liable to pay for those sessions.
Confidentiality
Sessions are strictly confidential, except that: (i) I may discuss your case with clinical (including peer) supervisors; (ii) if anything you tell me indicates a significant risk of harm to you or anyone else, then I may break confidentiality in order to inform whichever individuals or bodies are best placed to ensure your own or others’ safety; and (iii) I will disclose any information that I am required to by a court.
I will keep records of our sessions to assist me in working with you, but these will be password-protected and will be identified by your initials rather than your name.